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Using Tracers for Quality Improvement - Virtual Session

Using Tracers for Quality Improvement - Virtual Session

$5,200.00 CAD


Tracer capacity building session: includes an overview of tracers and details the process of conducting tracers within your organization.

This 3-session capacity-building virtual session provides participants with an overview of tracers and details the process of conducting tracers to drive quality improvement within your organization.

The session provides participants with a robust step-by-step approach to planning and conducting their own tracers and is intended for participants who want to:

  • Assess compliance with accreditation standards
  • Identify strengths and opportunities for improvement in priority areas
  • Conduct mock surveys in their organization to prepare staff for the accreditation on-site survey

Accreditation Canada is committed to providing accessible, quality services. Should you require special accommodations, please contact us by email at or by telephone at 613-738-3800 ext. 309.

Learning Objectives

By the end of theses session, participants will be able to:

  • Describe the rationale and purpose of the tracer approach
  • Plan a tracer to assess consistency, quality and safety of care, services and processes
  • Develop effective question lines
  • Conduct tracers through role playing to assess the quality of processes and care in different environments
  • Maximize interaction during tracers through using effective communication approaches and techniques
  • Analyze and report tracer observations and results
  • Take actions on opportunities for improvement


    This Virtual session is facilitated by an experienced Accreditation Canada surveyor.


    This session is intended for 25-30 participants: Accreditation Coordinators and team members, Directors, Managers, Physicians, Patient Advisory teams, and Staff members.

    If you are part of an assessment program (such as Qmentum) with Accreditation Canada, NIAZ, IQG or IQMH, your assessment body will provide you with new assessment standards prior to those standards being incorporated into your program and used for surveys or assessment purposes. For information on assessment standards, or to obtain the version specific to your program, please contact your assessment provider.

    Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email

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