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Primary Health Care Services

Primary Health Care Services

$100.00 CAD

The standard provides:
  • Clients with information about what they can expect from a high-quality and safe PHC system, and a description of their roles and responsibilities regarding their health
  • PHC providers with guidance on how to ensure high-quality and safe care in their unique organizational contexts
  • Policymakers with a quality and safety blueprint and a guide to policy development for PHC services in their jurisdictions
  • External assessment bodies with measurable requirements to guide continuous quality improvement

This standard is intended to be used by interdisciplinary teams, although it is broad enough to be applied in a multitude of PHC settings and models of care, including large health systems and outreach services delivered via virtual health technology.

The standard may also be used by organizations that provide services to Indigenous communities. It is based on a holistic model of care and treatment characterized by the integration of physical, emotional, spiritual, and mental components of health and well-being identified in Indigenous traditions and cultures.

If you are part of an assessment program (such as Qmentum) with Accreditation Canada, NIAZ, IQG or IQMH, your assessment body will provide you with new assessment standards prior to those standards being incorporated into your program and used for surveys or assessment purposes. For information on assessment standards, or to obtain the version specific to your program, please contact your assessment provider.

Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email

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