Client- and family-centred care: Its history in Qmentum® and a supporting literature review

This publication is a comprehensive review of the research evidence to support the implementation of client- and family-centred care (CFCC) practices within health care. Client- and family-centred care is an approach to client-provider engagements that has been adopted by institutions, accrediting bodies, and governments around the world. In January 2015, Accreditation Canada revised the Qmentum program standards to include CFCC.

Client- and family-centred care: Its history in Qmentum and a supporting literature review includes:

• An overview of Accreditation Canada’s standards development process and its approach to CFCC  
• A brief history of CFCC
• A review of research evidence to support:
  • Client engagement
  • Partnership and communication
  • Care coordination and integration
  • Cost effectiveness

Click here to view an excerpt from this publication.