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Service Excellence

Service Excellence

$100.00 CAD


This standard outlines the common requirements across health and social services teams to be able to implement and deliver services in accordance with the organizational model of service delivery and the policies and practices that support it. The intent of this standard is to guide the provision of safe and reliable care for clients and families.

This standard is intended to be used by interdisciplinary teams in health and social services organizations that deliver at least
one type of service

If you are part of an assessment program (such as Qmentum) with Accreditation Canada, NIAZ, IQG or IQMH, your assessment body will provide you with new assessment standards prior to those standards being incorporated into your program and used for surveys or assessment purposes. For information on assessment standards, or to obtain the version specific to your program, please contact your assessment provider.

Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email

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