{"product_id":"people-centered-care-program","title":"People Centered Care (PCC) Program","description":"\u003cp\u003e\u003cem\u003e\u003c\/em\u003e\u003cstrong\u003e\u003c\/strong\u003eProgram content is fully bilingual, and the interface is English with visual aid and bilingual help text. \u003cstrong\u003eAvailable to Canadian organizations only\u003c\/strong\u003e. \u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-size: 10.5pt; font-family: 'Segoe UI',sans-serif;\"\u003eIf you are an organization that is located outside of Canada, please contact \u003c\/span\u003e\u003ca href=\"mailto:international@accreditation.ca\"\u003einternational@accreditation.ca\u003c\/a\u003e \u003cspan style=\"font-size: 10.5pt; font-family: 'Segoe UI',sans-serif;\"\u003efor more details about this program.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eYou will receive an official program enrollment email within 24 business hours after purchase.\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: #e70d0d;\" data-mce-style=\"color: #e70d0d;\"\u003e\u003cstrong\u003eNote \u003c\/strong\u003e: Le contenu de ce programme est entièrement bilingue et l'interface est en anglais avec une aide visuelle et un texte d'aide bilingue. Si vous désirez acheter le même programme avec une interface française qui inclut une aide visuelle et un texte d'aide bilingue, veuillez cliquer \u003cspan style=\"text-decoration: underline; color: #00aaff;\" data-mce-style=\"text-decoration: underline; color: #00aaff;\"\u003e\u003ca href=\"https:\/\/store.accreditation.ca\/products\/programme-soins-centres-sur-la-personne\" style=\"color: #00aaff;\" data-mce-href=\"https:\/\/store.accreditation.ca\/products\/programme-soins-centres-sur-la-personne\" data-mce-style=\"color: #00aaff;\"\u003eici\u003c\/a\u003e  \u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eShift to PCC\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe growth and evolution of client- and family-centred care (CFCC) where health and social service providers, planners, and policy makers are compelled to work “with” clients rather than “for” them has helped to recognize the expertise by experience and role clients can play not only in their own care, but in healthcare improvement.\u003c\/p\u003e\n\u003cp\u003eWhile Accreditation Canada will continue to champion the underlying principles of CFCC, it has broadened the focus to a people-centred care (PCC) approach that consciously adopts individuals’, caregivers’ (formal and informal), and communities’ perspectives as participants in, and beneficiaries of, trusted health systems that are organized around the comprehensive needs of people.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePurpose of the PCC Program\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccreditation Canada’s People‑Centred Care™ (PCC) program supports health and social services organizations’ maturity, through its people, processes, and structures, to develop and evolve PCC performance and outcomes.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow does the PCC Program work?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003c\/strong\u003eYou will progress through the various steps of the program based on your incremental progress in PCC‑related knowledge, skills, and practices. The PCC Program involves an interactive learning module followed by a self‑assessment. The summary report is to be submitted by your organization which will be reviewed by a peer and patient PCC surveyor.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat are the benefits of participating in the PCC program?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe PCC program journey strengthens individual and organizational competence to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEngage people in continuous quality improvement activities and decision making.\u003c\/li\u003e\n\u003cli\u003eIncrease transparency and accountability for achieving results.\u003c\/li\u003e\n\u003cli\u003eDevelop and support people in efforts to sustain engagement in service delivery and planning.\u003c\/li\u003e\n\u003cli\u003eStrengthen knowledge and competence for collaboration and teamwork.\u003c\/li\u003e\n\u003cli\u003eDeepen mutual understanding of needs and aspirations that leads to better decisions and results.\u003c\/li\u003e\n\u003cli\u003eAlign behaviours with PCC values and principles.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWho is the program for?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe PCC program is adaptable to diverse organizations of any size and organizations who are at different stages of their PCC journey. The program is designed to support broad and deep engagement of people. As organizations progress through the program, they will be encouraged and enabled to involve people across the organization and within their community through joint learning, reflection and action\u003c\/p\u003e","brand":"Accreditation Canada E-Store","offers":[{"title":"Default Title","offer_id":39925815214198,"sku":"","price":0.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1837\/3965\/products\/PCCGraphic.jpg?v=1669761985","url":"https:\/\/store.accreditation.ca\/fr\/products\/people-centered-care-program","provider":"Accreditation Canada E-Store","version":"1.0","type":"link"}