{"product_id":"official-languages-recognition-program-olrp-discovery-level-1","title":"Official Languages Recognition Program (OLRP) – Discovery (Level 1)","description":"\u003cp\u003e\u003cem\u003e\u003c\/em\u003e\u003cstrong\u003eDescription\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eProgram content is fully bilingual, and the interface is English with visual aid and bilingual help text.\u003c\/p\u003e\n\u003cp\u003eYou will receive an official program enrollment email within 24 business hours after purchase.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNote \u003c\/strong\u003e: Le contenu de ce programme est entièrement bilingue et l'interface est en anglais avec une aide visuelle et un texte d'aide bilingue. Si vous désirez acheter le même programme avec une interface française qui inclut une aide visuelle et un texte d'aide bilingue, veuillez cliquer ici : \u003ca href=\"https:\/\/can01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fstore.accreditation.ca%2Fproducts%2Fprogramme-de-reconnaissance-des-langues-officielles-prlo-decouverte-niveau-1%3F_pos%3D2%26_sid%3Dab75ee289%26_ss%3Dr\u0026amp;data=04%7C01%7CTina.Paquin%40accreditation.ca%7C2d49f333da0246109af808da19a7dbd3%7C3130cb0fa769452ba53963e020380c1a%7C1%7C0%7C637850505973525218%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000\u0026amp;sdata=mQrSjzaVJGBrSM8yKX9EALgA%2FMl%2FSdQjvBc3nKA4FGA%3D\u0026amp;reserved=0\"\u003eProgramme de reconnaissance des langues officielles (PRLO)\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Impacts of Miscommunication in Health and Social Care Settings\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLanguage barriers and miscommunication in health and social care settings can lead to misdiagnosis, treatment delays, lack of user satisfaction, poor overall health outcomes, official complaints, and penalties.\u003c\/p\u003e\n\u003cp\u003eThe communication challenges faced among Official Language Minority Communities (OLMCs) have highlighted the importance of investing in the right tools, processes, and training that enable quality communication between the people providing the care, and the people receiving it.\u003c\/p\u003e\n\u003cp\u003eThis increase in health equity can be achieved by enabling organizations to develop and continuously assess the effectiveness of their organizational competency\u003csup\u003e \u003c\/sup\u003efor official-language accessibility.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat is the Official Languages Recognition Program (OLRP)?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe OLRP supports and awards Canadian health and social service organizations that are committed to building, implementing, and sustaining specific language accessibility competencies as part of a continuous quality improvement journey, aimed at increasing positive results. \u003c\/p\u003e\n\u003cp\u003eThe program provides organizations with the content and activities to ensure their workforces are equipped with the knowledge, skills, behaviors, and attitudes required to achieve, sustain, and improve evidence-informed practices for safe access to care in both official languages. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat are the benefits of participating in the Official Languages Recognition Program?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAccreditation Canada’s OLRP empowers health care and social service organizations to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eBuild and leverage official-language accessibility competencies\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eMitigate the risks associated to miscommunication \u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eReduce barriers to accessing safe care\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eReceive program support that suits the needs of your organization\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eGain access to expert-developed content and resources\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eGain recognition for your commitment to accessible care\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eDifferentiate your offer of services \u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePromote equity in health and social services\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eBenefit from alignment with the most current guidelines\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eIncrease security, quality, and efficiency\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan class=\"TextRun SCXW231781668 BCX0\" lang=\"EN-CA\" data-contrast=\"auto\" xml:lang=\"EN-CA\"\u003e\u003cspan class=\"NormalTextRun CommentStart CommentHighlightPipeClicked CommentHighlightClicked SCXW231781668 BCX0\"\u003eParticipating \u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003eorganizations\u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003e join a \u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003emulti-\u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003elevel progressive learning journey (see Figure 1), that consists of assessing and improving the organization’s official-language accessibility competencies. Previous accreditation is not a prerequisite.\u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003eHealth \u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003eand social service organizations (including federal, provincial, municipal, and private services) from all Canadian provinces and territories \u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003ecan enroll one, several, or \u003c\/span\u003e\u003cspan class=\"NormalTextRun AdvancedProofingIssueV2Themed CommentHighlightClicked SCXW231781668 BCX0\"\u003eall of\u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003e their departments and specialized services \u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003ein\u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003e the \u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003eOfficial Languages Recognition Program\u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003e \u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003estarting \u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW231781668 BCX0\"\u003eat Competency Level 1, where they perform a self-assessment using the OLRP Assessment Tool, while gaining access to resources.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFigure 1:\u003c\/strong\u003e Recognition Program Overview\u003c\/p\u003e\n\u003cp\u003e \u003cimg data-mce-fragment=\"1\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1837\/3965\/files\/OLRP_Level1_480x480.jpg?v=1647866535\" alt=\"\" data-mce-src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1837\/3965\/files\/OLRP_Level1_480x480.jpg?v=1647866535\"\u003e\u003c\/p\u003e\n\u003cp\u003e©2021. Accreditation Canada and its licensors. All rights reserved. \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eKey features of the Official Languages Recognition Program\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBlended Quality Assurance - Quality Improvement design model inspired by the principles of established quality improvement and implementation science.\u003c\/li\u003e\n\u003cli\u003eAdaptable and flexible to organization’s goals related to official-language accessibility.\u003c\/li\u003e\n\u003cli\u003eApplicable to health and social service organizations of all sizes.\u003c\/li\u003e\n\u003cli\u003ePeople-focused design, embedding people-centred care and workforce well-being throughout the content.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWho is the program for?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-CA\" class=\"TextRun SCXW93882833 BCX0\" xml:lang=\"EN-CA\"\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW93882833 BCX0\"\u003eAccreditation Canada’s Official Languages Recognition Program benefits any organization, irrespective of size, either public or private, that provides health \u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW93882833 BCX0\"\u003eor\u003c\/span\u003e\u003cspan class=\"NormalTextRun CommentHighlightClicked SCXW93882833 BCX0\"\u003e social services. Participating organizations may provide care or services in one or multiple settings.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Accreditation Canada E-Store","offers":[{"title":"Default Title","offer_id":39631353970806,"sku":"OLRP-L1","price":530.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1837\/3965\/products\/OLRPLevelpicture.png?v=1647866720","url":"https:\/\/store.accreditation.ca\/fr\/products\/official-languages-recognition-program-olrp-discovery-level-1","provider":"Accreditation Canada E-Store","version":"1.0","type":"link"}