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Required Organizational Practices Handbook 2020

Required Organizational Practices Handbook 2020

$250.00 CAD

For use within Canada

For convenience and ease of use, all of the Required Organizational Practices in the Accreditation Canada Qmentum program have been collected into this handbook. Supporting evidence used to develop the ROP (which is not included in the Qmentum standards), as well as tools and resources to assist organizations in meeting the tests are included. The ROPs, categorized into six patient safety areas, are:


  • Accountability for quality
  • Patient safety incident disclosure
  • Patient safety incident management
  • Patient safety quarterly reports


  • Client identification
  • The ‘Do Not Use List’ of abbreviations
  • Information transfer at care transitions
  • Medication reconciliation as a strategic priority
  • Medication reconciliation at care transitions
  • Safe surgery checklist


  • Antimicrobial stewardship
  • Concentrated electrolytes
  • Heparin safety
  • High-alert medications
  • Infusion pump safety
  • Narcotics safety


  • Client flow
  • Patient safety: education and training
  • Patient safety plan
  • Preventive maintenance program
  • Workplace violence prevention


  • Hand-hygiene compliance
  • Hand-hygiene education and training
  • Infection rates
  • Reprocessing


  • Falls prevention and injury reduction
  • Home safety risk assessment
  • Pressure ulcer prevention
  • Skin and wound care
  • Suicide prevention
  • Venous thromboembolism prophylaxis

    "This handbook for purchase is only for non-accreditation clients. Existing Accreditation Canada clients who would like to access the ROP handbook or any other standards used in their assessment can access them through their online portal or by reaching out to their Accreditation Team."


    If you are part of an assessment program (such as Qmentum) with Accreditation Canada, NIAZ, IQG or IQMH, your assessment body will provide you with new assessment standards prior to those standards being incorporated into your program and used for surveys or assessment purposes. For information on assessment standards, or to obtain the version specific to your program, please contact your assessment provider.

    Standards purchased online are delivered as printable PDF downloads. If you would like a copy printed and shipped to you, please email

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